Third Shift

The accessibility report is due December 31.

Ontario businesses and non-profits with 20 or more employees file an accessibility compliance report every three years, and this round closes on December 31, 2026. Here is who files, what to have ready and how it goes in, from the province’s own pages.

What it is

A check on the rules that already apply

The report confirms that your organization has met the accessibility requirements that apply to it under the AODA.

  • Who files

    Businesses and non-profits in Ontario with 20 or more employees. Designated public-sector organizations file too, on their own two-year cycle.

  • When

    Every three years. This round’s deadline is December 31, 2026.

  • Who signs

    A senior officer with the legal authority to say the report is complete and accurate. They’re named as the certifier when you file.

  • If it’s missed

    The ministry audits and inspects organizations to check compliance. One that doesn’t file could face enforcement, which can include financial penalties.

What it confirms

What the rules ask of you

The requirements grow with headcount. These are the main ones; ontario.ca has the full list, including accommodation and return-to-work plans.

  • With 20 to 49 employees: accessibility policies in place, and every employee and volunteer trained on the Ontario Human Rights Code, accessible customer service and the accessibility parts of their own job.
  • With 50 or more: those policies written down, shared with staff and customers, and available in an accessible format on request.
  • With 50 or more: a multi-year accessibility plan, posted on your website and reviewed at least every five years.
  • With 50 or more: a written record of training, with how many people were trained and when.

How it goes in

Four steps, all online

The report is filed through the province’s Accessibility Compliance Reporting Portal.

  1. Gather what you need

    Your organization’s legal name, its business number (the nine-digit BN from your tax return), your number of employees, and your certifier’s name and contact details.

  2. Open the portal

    Go to the Accessibility Compliance Reporting Portal, create an account with an email address and a password, and sign in.

  3. Start a new submission

    Choose New Submission, then Accessibility Compliance Report, and answer the compliance questions.

  4. Submit and keep the number

    Once it’s submitted, the certifier and the primary contact each get an email with a confirmation number. File it with your records.

Where we come in

We keep the records. You sign.

We don’t file for you or give legal advice. We build the automation that keeps the records this report depends on, and puts the next deadline on the calendar long before it arrives.

  • Training records

    Who was trained, on what and when, gathered into one list from what you already have, with new hires flagged until they’re done.

  • Policies and the plan

    Your accessibility policies on file and, with 50 or more employees, the multi-year plan, with a reminder before its review comes due.

  • The next deadline

    The next report date on the calendar three years out, with what the certifier needs ready ahead of time.

  • Every run logged

    A plain-English record of what was checked and chased, so you can show what was done and when.

Sources

Checked on November 4, 2026

Every fact on this page comes from these official pages. Where this page and the official one ever differ, go by the official one.

Questions

What owners ask

We have fewer than 20 employees. Do we file?

This report is for businesses and non-profits with 20 or more employees. If your number of employees, address, contact or status changes, ontario.ca says to update it through the portal.

We run several companies. One report or several?

One form can cover up to 20 organizations, as long as they share the same organization category, employee range, certifier and answers to every compliance question. Otherwise each one files its own.

Is there a paper form?

The report is filed online. The ministry offers the form in an alternative format on request, and its contact details are on the ontario.ca page.

Can you file it for us?

No. A senior officer in your organization certifies the report, and what the rules require of your business is for you and your advisors to confirm. We keep the records and the dates so the work is ready when it’s time to file.

Book a call

Tell us what you keep on file today

A free 20-minute call. Tell us how you track training, policies and filings now, and we’ll tell you what’s worth automating.

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Prefer email? thirdshift.ca@gmail.com

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